Статьи

 Adding domains

Upon sign up, you will be emailed the login information to WHM as well as cPanel. If you miss...

 Are there any hidden costs, or setup fees?

No, there are no hidden fees or setup costs on any of our packages.  

 Are you resellers to another SEO hosting company?

We are NOT resellers, in fact, many SEO hosting companies resell our IP space and services. We...

 Can I add more IPs after signing up? Can I upgrade to a larger package later if I purchase a smaller one now?

Yes, you can easily add more IPs to your account at any time by upgrading your account. When you...

 Can I assign IPs myself or will I need to contact customer support everytime I need to make a change?

You can manage your IP assignments through the ‘IP Manager’ within your WHM control panel. You...

 Can I see a demo of your control panel?

You can view a demo on the official cPanel website. Follow this link to view the demo:  

 Can I set unique and custom nameservers for all my domains?

Yes, you can setup custom nameservers yourself through the WHM control panel or contact our...

 Can I transfer my domain to ARNHOST.com?

Well, yes you can transfer your domain to us but it is not necessary to do so. You can use our...

 Can I upgrade or downgrade to another plan later?

Yes. With VPS hosting, upgrades and downgrades are totally seamless -- you likely won't even need...

 Do I need a VPS? (Shared vs. VPS Hosting)

We often hear the question, "do I need a VPS?" Whether you are looking to upgrade from Shared...

 Do you allow IRC and torrent hosting?

In general, yes, we allow legal torrents and IRC hosting, as well as legal adult content. We...

 Do you backup my websites? Are there any additional charges?

Yes. We maintain weekly and monthly backups of your data offsite. We also use RAID10 protected...

 Do you have any current promotions or coupons?

The best place to check for recent promotions and coupons is our Twitter:  Follow us for a one...

 Do you offer a trial account or a money back guarantee for SEO hosting?

We offer an unconditional 30-day money back guarantee. Which means, if you’ve ordered services...

 Do you offer an automated installer for WordPress?

We offer an automated script installer that allows you to install hundreds of scripts including...

 Do you offer discounts or coupons?

We offer discounts on annual payment term only. You get 12 months of service for the price of 10....

 Do you offer instant upgrades and unlimited OS reinstalls?

The answer to both questions is yes! All of our OpenVZ, Xen, and Windows plans can be upgraded or...

 Do you offer tools for tracking website traffic?

We offer three different stat progams. Analog, Awstats and Webalizer. Analog produces a simple...

 During what hours is technical support available?

We offer 24/7 technical support via phone, live chat, email and our help desk.  

 How big is your support team?

Currently, we have over 10 support technicians in our support department.  

 How can I add my credit card to be charged automatically each month?

We do not store credit cards on file due to security reasons. However, if you do not wish to...

 How can I cancel my services?

You can cancel your account at any time by simply contacting our billing department.  

 How many domains can I host per IP?

You can host unlimited domains per IP. We do not restrict the number of domains you can host, you...

 How quickly will my VPS be setup?

We are proud to offer instant setup for all of our Linux and Windows VPS. You should receive an...

 I've paid for my order, how long will you take to set it up?

Most accounts are setup instantly upon payment. However, if a payment gets flagged by our system...

 Is there a discount for annual and semi-annual subscriptions?

Yes! We offer a 20% discount for annual subscriptions and a 10% discount for semi-annual and...

 Is your support unmanaged? Do you offer Managed support?

By default, all of our VPS plans include 24/7 Semi-Managed Support, which means that we will...

 OpenVZ or Xen VPS - Which is faster, and which is better?

The question is often asked whether OpenVZ or Xen, two of the most common hypervisors in VPS web...

 What are your customer support timings? Do you offer phone support?

Our customer support technicians are available to you round the clock. We work even new years and...

 What forms of payment do you accept?

ARN HOST accepts a variety of payment gateways, including direct credit card...

 What happens when a VPS reaches its bandwidth limit?

If your VPS exceeds its bandwidth limit, our system will automatically suspend the service. You...

 What is the URL for SolusVM?

You can access SolusVM at any of the following URLs: http://solusvm.vps6.net...

 What is the difference between Shared IP hosting and Dedicated IP hosting?

With Shared IP hosting, your websites will be hosted on IPs that may also be in use by other...

 What is the geo-location of the IPs you offer?

Currently, we offer only US based IPs. We have multiple facilities across the United States we...

 What is the uptime on your servers? Do you offer any guarantees?

Most of our servers see 100% uptime. We monitor our servers 24/7 and are notified the second a...

 What kind of hardware will my VPS be hosted on?

We are proud to say that our VPS nodes are built with some of the best hardware available, and...

 What payment methods do you accept?

We accept Paypal, Credit Cards (2checkout) for all transactions. We also accept bank wire...

 What versions of Windows are available?

We host Xen-based Windows virtual servers, with the following fully licensed distributions...

 Will I have to note the login details to multiple control panels to manage all my IPs and websites?

Absolutely not! We offer WHM access with our SEO hosting packages which allows you to manage all...

 Will you migrate my websites for me from my current host?

Yes, our support technicians will migrate all your websites from your current webhost without any...

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