Viewing articles tagged 'payment'
There are two major text elements - Title and text - that can be used to add text to your website...
Add Domain AliasesIf you have more than one domain name, you can receive emails on all of them using the email...
Add Domain AliasesIf you have more than one domain name, you can receive emails on all of them using the email...
Adding anchor linksAn anchor link is a link that takes you a particular part of a page on your website when it is...
Adding domainsUpon sign up, you will be emailed the login information to WHM as well as cPanel. If you miss...
Adding HyperlinksThere are different ways to add a link to another site, a page on your own site, a downloadable...
Adding Pages and NavigationYou can create as many pages as you like, using the Pages tab. Doing so will open a Pages list in...
API IntroductionAPI IntroductionThe Domains Reseller API allows you to interact with our system programmatically...
Application ScanningApplication scanning will verify the applications you've installed on your website against known...
Are LVM partitions supported as a valid file system?LVM (Logical Volume Management) provides logical management of filesystems in Linux. LVM is not...
Are there any characters I cannot use in my CSR?You cannot use any of the following characters in your CSR: < > ~ ! @ # $ % ^ * / \ ( ) ?...
Are there any hidden costs, or setup fees?No, there are no hidden fees or setup costs on any of our packages.
Are you able to receive emails but not send?If you can receive mail but aren't able to send this means one thing.....Your internet...
Are you able to send emails but not receive?Either your domain is out of disk space, or your e-mail address itself is out. You will...
Are you resellers to another SEO hosting company?We are NOT resellers, in fact, many SEO hosting companies resell our IP space and services. We...
Basic iptables Usage & CommandsIptables is a program that allows you to configure Linux's built-in firewall. By default, no...
Basic iptables Usage & CommandsIptables is a program that allows you to configure Linux's built-in firewall. By default, no...
Can a payment gateway be integrated?No, a payment gateway cannot be integrated. However, your bank details can be on your site and...
Can a user have multiple email addresses?Yes. A user can have multiple email addresses by creating email aliases such as...
Can I add addon domains without changing DNS?By default, you cannot add an addon or a parked domain on our shared servers without changing the...
Can I add more IPs after signing up? Can I upgrade to a larger package later if I purchase a smaller one now?Yes, you can easily add more IPs to your account at any time by upgrading your account. When you...
Can I assign IPs myself or will I need to contact customer support everytime I need to make a change?You can manage your IP assignments through the ‘IP Manager’ within your WHM control panel. You...
Can I backup multiple websites?Yes, you can! Multiple websites can be backed up with CodeGuard but you must ensure that the size...
Can I build an e-commerce site with the SiteBuilder?Yes, you can build an e-commerce store going with the starter pack and pro pack. However, you...
Can I change the theme of my website anytime I like?Yes, you can. There are a lot of themes to choose from. If you think you need to give your...
Can I create a mailing list?Yes, you can create mailing lists. You can also add or remove users. You also have the ability to...
Can I create a mailing list?Yes, you can create mailing lists. You can also add or remove users. You also have the ability to...
Can I delete a package?Yes, you can but you need to understand that deleting a package automatically deletes the hosting...
Can I disable automated payment?Yes, you can. All you need to do is to check if the auto payment feature is enabled on your...
Can I edit my website from different computers?Yes, you can edit your site using any computer as long as you have the correct login details to...
Can I edit on site builder with my mobile Phone?No, you cannot edit your website using a mobile phone.
Can I enable CloudFlare on a wildcard (*) sub-domain?No, for security reasons, CloudFlare does not proxy traffic to a wildcard sub-domain. You have to...
Can I fund my client account as a reseller?Yes, you can add funds to your reseller account by simply generating an add fund invoice from...
Can I get a refund once my certificate has been issued?Yes. A refund for an SSL certificate can be requested within 5 days after certificate issuance....
Can I increase the storage capacity of my G-Suite email account?Yes, you can purchase additional storage for every single user who has exceeded the storage...
Can I move my current domain names and hosting accounts with ARN HOST to my billing platform?Yes you may. We would also be glad to assist you with this for free for the first 30 accounts...
Can I purchase individual G Suite apps?No. When you sign up for G Suite, you’ll gain access to a set of integrated apps that work...
Can I replace my current software with G Suite?We’ve found that many of our customers are able to eliminate their existing productivity suites...
Can I resell domains with the ARNHOST reseller package?Yes, you may resell domains using the included domain registrar module. The package also includes...
Can I secure multiple domains with a single certificate?No, this is not possible with the certificates we provide at this time. However, if you wish to...
Can I secure multiple sub domains on the same domain name with a single certificate?Yes. The Wildcard Certificate allows you to secure multiple subdomains on the same domain name....
Can I see a demo of your control panel?You can view a demo on the official cPanel website. Follow this link to view the demo:
Can I send the approval email to my personal email address?The certificate authority needs an explicit approval from a domain owner to issue an SSL...
Can I set unique and custom nameservers for all my domains?Yes, you can setup custom nameservers yourself through the WHM control panel or contact our...
Can I transfer my domain to ARNHOST.com?Well, yes you can transfer your domain to us but it is not necessary to do so. You can use our...
Can I transfer or move my shared hosting account private server?Yes, you can, you may contact our technical team for further assistance.
Can I upgrade my reseller account?Yes, you can. Login to your client account. Click on the menu button beside "Hosting and...
Can I upgrade or downgrade to another plan later?Yes. With VPS hosting, upgrades and downgrades are totally seamless -- you likely won't even need...
Can I upgrade the hosting reseller package?The Complete Reseller Package comes with the Bronze reseller hosting package. You may choose to...
Can I use my existing hosting account for the sitebuilder? Yes, you can. Please click on this link to get a sitebuilder package.Can I use my existing hosting account for the sitebuilder? Yes, you can. Please click on...
Can I use the credit in my account more than once?You can use the funds in your account as many times as you want. If the amount you have added as...
Can I view my site even though my domain's name servers haven't propagated yet?Yes, you can use http://youriphere/~yourusernamehere/. Your ip is located in your welcome email.
Can the domain name of my Site Builder be changed?Yes, the domain name of your site builder can be changed.
Can the website I build be visited on a mobile phone? Yes it can. The website is mobile-responsive. This means that the website can be seen no matter the device used in visiting it.Can the website I build be visited on a mobile phone? Yes it can. The website is...
Cancel Paypal Automatic PaymentsTo cancel your subscription or recurring payment: Log in to your PayPal account. Click...
Changing FontsChoosing the right fonts can change the look of your website and make it more beautiful in an...
Characters & valid characters' lengths for Domain namesDomain Names MUST: have minimum of 3 and a maximum of 63 characters; begin with a letter or...
CodeGuard seem to have stopped backing up my account, what could be the problem?When there is an issue with your website on CodeGuard, CodeGuard usually sends a mail to your...
Configure DNS Settings For Your DomainDomains without a hosting account If you have a domain and don't have a hosting account, all you...
Configure Microsoft Outlook 2007 to send and receive emailsFollow the steps below to configure your email hosting on Mircosoft Outlook 2007 Start up...
Configure Microsoft Outlook 2007 to send and receive emailsFollow the steps below to configure your email hosting on Mircosoft Outlook 2007 Start up...
Configure Microsoft Outlook 2010/Outlook Express to send and receive emailsFollow the steps below to configure Microsoft Outlook 2010 for your email hosting Start up...
Configure Microsoft Outlook 2010/Outlook Express to send and receive emailsFollow the steps below to configure Microsoft Outlook 2010 for your email hosting Start up...
Configure Microsoft Outlook 2013 to send and receive emailsFollow the steps below to configure Microsoft Outlook 2013 for your email hosting Start up...
Configure Microsoft Outlook 2013 to send and receive emailsFollow the steps below to configure Microsoft Outlook 2013 for your email hosting Start up...
Configure Mircosoft Outlook Express for your Email HostingFollow the steps below to configure Microsoft Outlook Express for your email hosting Start...
Configure Mircosoft Outlook Express for your Email HostingConfigure Mircosoft Outlook Express for your Email Hosting Follow the steps below to...
Configuring Windows Live Mail for your email hostingFollow the steps below to set up your email hosting on Windows Live Mail Open up your Windows...
Configuring Windows Live Mail for your email hostingConfiguring Windows Live Mail for your email hosting Follow the steps below to set up your...
Contact Modification ProcessICANN has implemented a new Domain modification Policy which affects all ICANN-accredited...
Contact Modification ProcessICANN has implemented a new Domain modification Policy which affects all ICANN-accredited...
Content Elements for SiteBuilderNearly all the content you want to add to your pages will be built with Conteent Elements. You...
Creating a BlogThough not every website needs one, creating a blog is a good way to increase engagement, SEO,...
Criteria for registering a .edu.ng domain nameBefore you place an order for your domain name, take note of the following: The .edu.ng SLD is...
Criteria for registering a .gov.ng domain nameBefore you place an order for a .gov.ng domain, please take note of the following: Only state...
Criteria for registering a .ngo|.ong domain nameThe domain extension .NGO and .ONG will be offered as a technical bundle – registration of one...
Criteria for registering a .ngo|.ong domain nameThe domain extension .NGO and .ONG will be offered as a technical bundle – registration of one...
Criteria for registering a .us domain nameBefore you place an order for a .us domain, please take note of the following: The only persons...
DNS Records (NS, A, MX, CNAME, SRV)DNS (Domain Name System) records basically mapping files that tell the DNS server which IP...
Do I get a website to sell with?The billing system will provide your customers with an easy to use frontend from which you may...
Do I get the domain reseller discounts for domains I resell?Yes you do. The domains you decide to purchase from us will come at the rate of the first level...
Do I have to buy separate SSL certificates for each web page I want to secure in my site?No. A single Domain SSL certificate covers every page within your domain. If your SSL...
Do I need a VPS? (Shared vs. VPS Hosting)We often hear the question, "do I need a VPS?" Whether you are looking to upgrade from Shared...
Do I need an SSL certificate for my site?Yes, If your website contains logins or web forms getting personal information from customers...
Do I need to be a good designer to use SiteBuilder?There is no prerequisite (such as being a good designer or web developer) to using our site...
Do I need to download any software for SiteBuilder?No, you do not need to download any software before making use of our SiteBuilder.
Do I need to have an FTP account to connect to my server?No, you can use the cPanel username and password to connect to your servers.
Do you allow IRC and torrent hosting?In general, yes, we allow legal torrents and IRC hosting, as well as legal adult content. We...
Do you backup my websites? Are there any additional charges?Yes. We maintain weekly and monthly backups of your data offsite. We also use RAID10 protected...
Do you have a manual for our control panel?Yes, we do, please visit https://documentation.cpanel.net/. You can also visit...
Do you have any current promotions or coupons?The best place to check for recent promotions and coupons is our Twitter: Follow us for a one...
Do you offer a trial account or a money back guarantee for SEO hosting?We offer an unconditional 30-day money back guarantee. Which means, if you’ve ordered services...
Do you offer an automated installer for WordPress?We offer an automated script installer that allows you to install hundreds of scripts including...
Do you offer backups?Yes. There are two kinds of backups we offer: snapshots and backups. Snapshots can be done at any...
Do you offer discounts or coupons?We offer discounts on annual payment term only. You get 12 months of service for the price of 10....
Do you offer instant upgrades and unlimited OS reinstalls?The answer to both questions is yes! All of our OpenVZ, Xen, and Windows plans can be upgraded or...
Do you offer tools for tracking website traffic?We offer three different stat progams. Analog, Awstats and Webalizer. Analog produces a simple...
Do you provide cPanel on Cloud Hosting?Yes, we do but at an additional cost. You may Contact our support team for more information
Do you sell Dedicated IPs?No, we do not sell dedicated IPs. However, you will be given a dedicated IP address when you...
Do your offer trials?We do not offer any trials. Put simply, due to abuse of a trial, we only provide service upon...
Does G Suite have a free trial?Yes, you can try G Suite with no commitment for 14 days. Sign up for the free trial in minutes...
During what hours is technical support available?We offer 24/7 technical support via phone, live chat, email and our help desk.
Editing the site after PublishingTo edit your site after you have published it, log into the client area, and click Edit site from...
Email Trouble Shooting to get your mail workingEmail Trouble Shooting Make sure your user name and password is all lowercase. Make sure you...
Enabling root user in UbuntuInstructions on how to enable root user in a newly installed Ubuntu server. The root...
Example Code (PHP)<?php $data = array( "action" => "RegisterDomain", "token" =>...
Extended Validation SSL CertificateRequired documents for Extended Validation (EV) To establish the existence of an organization,...
File permissionsFile permissions Each file and folder located in your account has certain permissions...
General Linux Shell Usage & Basic CommandsBelow is a brief guide for basic usage of a Linux shell (command line). Once you've mastered the...
Horde webmail error message: Sent message cannot be savedWhen sending mail from within horde, the following error message may appear:The folder "Sent" was...
How are my card details stored? Are they safe?Your card details are safe. We do not store our client's card details. All customer card...
How big is your support team?Currently, we have over 10 support technicians in our support department.
How can I add a Non-clickable link to my navigation?Sometimes, you may not want a menu item to be clickable, because you want add dropdown menu...
How can I add my credit card to be charged automatically each month?We do not store credit cards on file due to security reasons. However, if you do not wish to...
How can I cancel my services?You can cancel your account at any time by simply contacting our billing department.
How can I create a store using the SiteBuilder?In order to create a store, you need to use the one on the Starter plan at the very least...
How can I create email accounts?Once the DNS settings have been properly configured, your email service is ready to be used. Now,...
How can I enable automated payment?Before you enable autopayment, please understand that all invoices that are due will be...
How can I get my certificate reissued?To reissue an SSL certificate, Provide us with a new CSR code. Send the CSR code to our support...
How can I move a domain/product to another ARNHOST accountTo move a domain or service from one ARN HOST account to another: You do not need an EPP...
How can I unsubscribe?You can unsubscribe from the recurring payment gateway by clicking on the unsubscribe button on...
How can I upgrade my Cloud Hosting account?In order to upgrade your cloud hosting account, please send a mail to [email protected] in order...
How can I upgrade my service?Please click the link below to learn how to upgrade your service Learn how to upgrade shared...
How do i access my Sitelock Dashboard?ou can access your SiteLock dashboard by following the following steps: Login to your client...
How do I Access my WHM ?URL: https://111.com.ng:2087 or https://111.com.ng/whmCheck your email for the details to your...
How do I access the SiteBuilder as a client?Login to your client area, click on "Hosting & services" after which you click on the domain...
How do I activate CloudFlare for my hosting account?Getting started is super easy. You can activate Cloudflare on your account by following the steps...
How do I add a contact to my account?A contact/sub-account grants another email account controlled access to your account. Follow...
How do I add funds or credit to my account?Follow the steps below to add the funds to your account Click here to login to your client...
How do I add social media icons to my website?On the site builder page, scroll down on the left-hand pane and drag-and-drop "Social Icons" on...
How do I become a domain reseller?Becoming a domain reseller is pretty easy. Follow the steps below to learn how to get started...
How do I change how Backups are retained?Login to your client area on ARNHOST On the dashboard, scroll down to Your Active...
How do I change my registrant details public on WHOIS?Follow the instructions below to change the registrant details of an active domain name. Login...
How do I change my registrant details public on WHOIS?Follow the instructions below to change the registrant details of an active domain name. Login...
How do I change the nameservers on my domain?Login to your clientarea Click on Domains->My Domains menu item Click on Manage Domain...
How do i change the Password to a cPanel Account?Login to WHM Click on "Password Modification" under Account Functions Select the cPanel...
How do I create a MySQL database?Login to your cPanel and click on MySQL Databases Enter the name of the database in the field...
How do I create a package?Log into your WHM Click "Add a Package" under the Packages Specify a package name...
How do I create a security PIN?Your security PIN is 4 to 8 digit number that can be used to identify you when chatting with our...
How do I create additional emails ?Log into your client area. Click on "Your Hosting/Services", select Business Email/Enterprise...
How do I create email accounts?To create an email account, take the steps below Login to your control panel and click on...
How do I create hosting accounts?To create a new hosting account, you may click on Create a New Account and enter all necessary...
How do i delete a hosting account?Login to WHM Click "Terminate Account" under Account Functions Select the Account(s) you wish...
How do I downgrade my shared hosting account?A hosting account can only be downgraded at the point of renewal. Before downgrading your hosting...
How do I edit a package?Login to WHM Click on "Edit a Package" Packages Select the package you wish to edit.
How do I get started?To get started, provide us with a registered domain name and the number of seats you need for...
How do I increase my email quota?Login to your cPanel. (Click here) Click on Email Accounts from the Email Section on your...
How do I increase the number of email accounts on my G-Suite?Note: You cannot decrease the number of emails till the annual billing cycle is complete.
How do i install Let's Encrypt?ogin to your cPanel account. Click on Let's Encrypt™ SSL under Security Click on “Issue” If...
How do I log into my email account?You can log into your email account either through your client area on ARNHOST, or through...
How do I log into my email account?You can log into your email account either through your client area on Whogohost, or through...
How do I manage my domain DNS?You may manage the DNS of a domain without a hosting account by following the steps below...
How do I manage my G-Suite Admin?To learn how to manage your G-Suite admin portal, click here
How do I manage the DNS of my domains?We have a robust DNS system to ensure that you can manage your domains easily. Simply follow the...
How do I map my domain to my Blogspot account?Mapping your domain name to your blogger account can be done with or without a hosting account....
How do i migrate my emails from my previous webmail?Log in to your Email Hosting account via this URL webmail.thedomainname Click on settings Click...
How do i redirect a domain name?To redirect a site, kindly follow the steps below; Ensure the domain points to the hosting...
How do I safely power cycle (reboot) my server?Login to your server as root and execute the "power off" or "shutdown -h now" command. This will...
How do I transfer a domain name to ARNHOST?Before proceeding with your domain transfer, you need to ensure the following are in place:...
How do I transfer my G-Suite account to ARNHOST?To transfer your G-SUite account to ARN HOST, Place an order for the number of email accounts...
How do I transfer my hosting account to ARN HOST?At the moment, we can only assist you with the transfer of all the contents of your hosting...
How do I upgrade my Email hosting to a higher Plan?Log into your client area. Click on "Your Hosting/Services", select Business Email/Enterprise...
How do I upgrade my shared hosting account?To upgrade your account to a higher plan, follow the steps below: Log into your client area...
How do I Upgrade/Downgrade an Account?Login to WHM Click on "Upgrade/Downgrade an Account" under Account Functions Select the...
How do I upgrade/downgrade my SiteBuilder Package?To upgrade your sitebuilder plan to a higher plan, follow the steps below: Once you are logged...
How do i validate my domain?How do i validate my domain? When installing an SSL certificate, the domain needs to be...
How do I verify my domain on G-Suite?To verify your domain, click on this link If we do not manage your domain, the necessary...
How do i view the bandwidth Usage for all Accounts?Login to WHM Click on "View bandwidth Usage" under Account Information
How do I view the credit in my account?Login to your client area. Once logged in, find Available Credit on the dashboard. You will be...
How do I view, print or download my invoices?Login to your client area.Once logged in, click on Billing -> My invoices on the client area...
How does CodeGuard connect to my website?You can use the FTP or SFTP option. If you have a WordPress account, you can also use the Add...
How does Gmail in G Suite differ from free Gmail?G Suite’s Gmail features include: custom business email @yourcompany, unlimited group email...
How does it work?Please understand that once you make payments with any of the subscription-based payment...
How long does a domain transfer take?If the domain is a .ng domain, it would take about 24 hours to complete the transfer after the...
How long does it take to get my domain working?It usually takes 24-48 hours for a domain to fully propagate. Propagation refers to the period...
How long does it take to issue my certificate?It depends on the type of certificate that you choose.Domain validated certificates can be issued...
How long is my backup retained?By default, all backups are retained for 90 days. You can however change the way your backups are...
How long will it take to get my new site online?We can have your site online the same day you submit your order. Your account will be setup...
How long would it take to register a .gov.ng domain?It generally takes about a week as the request for the domain must be confirmed and verified...
How many domains can I host per IP?You can host unlimited domains per IP. We do not restrict the number of domains you can host, you...
How many hosting accounts can I create?You may create as many hosting accounts as you choose to. You are only limited by the disk space...
How many instances can I start up?By default, each customer has a limit of 20 instances that can run at any given time. If you...
How quickly will my VPS be setup?We are proud to offer instant setup for all of our Linux and Windows VPS. You should receive an...
How to Access Deluge WebUI / Default PasswordIf you have installed one of our templates with Deluge pre-configured, you can access the Deluge...
How to Access Deluge/RapidLeech/VNC TemplateThis article refers to any of our templates pre-configured with Deluge, RapidLeech, and...
How to Access Kloxo TemplateKloxo can be found on port 7778, at http://xx.xx.xx.xx:7778. The default username and password...
How to Access ruTorrent / Default LoginIf you have installed one of our tempaltes pre-configured with ruTorrent, you can access the...
How to Access VNC DesktopTo access the Desktop GUI from your home pc via VNC, you will need a desktop VNC client like...
How to Access Webmin TemplateWebmin can be accessed at: http://xx.xx.xx.xx:10000 , with username "root" and your root...
How to access your cpanel (control panel)cPanel is a fully featured web-based control panel that allows you to manage your domain through...
How to add Email IdentitiesEmail identities allow you to choose which email address you want to use to send an email. For...
How to add Email IdentitiesEmail identities allow you to choose which email address you want to use to send an email. For...
How to Add IP Addresses to Windows VPSIf you have been assigned additional IP addresses for your Windows VPS, they will need to be...
How to add mail signatureFollow the steps below to create a signature for your email hosting Log into your email...
How to add mail signatureFollow the steps below to create a signature for your email hosting Log into your email...
How to add SRV record in cPanel?If you have a hosting account, follow the steps below Login to your cPanel Click on Advanced...
How to add widgetsHow to add widgets A widget is like a shortcut to other areas of the system. You can add...
How to add widgetsA widget is like a shortcut to other areas of the system. You can add widgets for calendar, tasks...
How to Change Email Account PasswordYou can change the password to your email account through cPanel or Webmail. Changing Email...
How to Change MySQL Root/User PasswordIf you have installed MySQL yourself and have never set a root password, you can do so by running...
How to Change MySQL Root/User PasswordIf you have installed MySQL yourself and have never set a root password, you can do so by running...
How to change the password for your email accountThe password associated with your email account can be used to access the webmail interface, as...
How to change the password for your email accountThe password associated with your email account can be used to access the webmail interface, as...
How to change your cpanel passwordTo change the Cpanel password of any of your accounts, you have to log into your ARNHOST client...
How to Change/Modify VNC PasswordTo change your VNC password, simply run the following command via SSH: # vncpasswd
How to Check CPU Info with SSH on Linux VPSTo check the CPU allocation and information on your VPS, simply log in to SSH as root, and run...
How to Check if TUN is Enabled on Your VPSInstalling VPN software on OpenVZ virtual servers requires the TUN/TAP kernel module to be loaded...
How to Check VPS Memory/RAM Usage with SSHThere are a few tools built-in to most Linux distros for gauging and fine-tuning your server's...
How to Check VPS Memory/RAM Usage with SSHhere are a few tools built-in to most Linux distros for gauging and fine-tuning your server's RAM...
How to Clear cPanel/WHM Brute Force Log from SSHIf you find that you have accidentally been locked out of your WHM/cPanel server by Brute Force...
How to Clear cPanel/WHM Brute Force Log from SSHIf you find that you have accidentally been locked out of your WHM/cPanel server by Brute Force...
How to close an open DNS resolver - LinuxLocate the BIND configuration file within the operating system. The BIND configuration file is...
How to Configure Minecraft ServerOnce you have your Minecraft tempalate installed and running, you will notice a large amount of...
How to Connect to Your VPS with sFTPAs an alternative to SSH, you can use sFTP to connect to your VPS. sFTP (or FTP over SSH) uses...
How to Connect to Your VPS with SSHAfter receiving your VPS login details, the first thing you'll want to do is log in to the VPS....
How to create a forward-only email accountA forward-only account is an account that does not store emails, but forwards all emails received...
How to create a forward-only email accountA forward-only account is an account that does not store emails, but forwards all emails received...
How to Create a Parked domainBefore you can park a domain, you must register the domain. In addition, you must also point the...
How to Create a SubdomainNote: Some subdomain names are reserved: mail, www, ftp, cpanel, whm, webmail, webdisk. You can...
How to Create an Addon Domain to a Hosting AccountTo create an addon domain name, kindly follow the steps below; Ensure the domain name you wish...
How to create an FTP accountHow to Create an FTP account Login to cPanel. Click the FTP Accounts button in the...
How to Create Email Accounts for an Addon DomainEmail accounts for addon domains are created exactly the same way you create email accounts for...
How to create Emails Signatures via WebmailRoundcube The free webmail client RoundCube allows you to set up a signature for outgoing...
How to create webmail filtersA filter is used to organize incoming mails. Filters can be used to move some mails to a...
How to create webmail filtersA filter is used to organize incoming mails. Filters can be used to move some mails to a...
How to Delete an Addon DomainIn order to delete an addon domain you have setup already, Login to your cPanel and click...
How to delete the default "Under Construction" pageEvery hosting account that you purchase on ARN HOST comes with a default "Under Construction"...
How to enable autoload for webmail to go directly to either Horde, SquirrelMail or RoundCubeYou will need to access your webmail by going to your-domain.com/webmail. Log into your email...
How to enable SpamAssasinTo enable Spam Assassin please do the following: Login to cPanel and look in the Mail section...
How to enable two factor authentication on your clientarea loginTwo factor authentication is a fantastic way to secure your clientarea as it makes you login...
How to Fix Incorrect Disk Size After Reinstalling WindowsIf you reinstall your Windows VPS, you may find that the available disk space on C: has reverted...
How to forward incoming emails to another email accountYou can forward emails coming from one email account to another email account. Follow the steps...
How to forward incoming emails to another email accountYou can forward emails coming from one email account to another email account. Follow the...
How to Import/Export MySQL Databases with SSHexport a MySQL database, access your VPS via SSH and run: # mysqldump -u username -p...
How to Import/Export MySQL Databases with SSHTo export a MySQL database, access your VPS via SSH and run: # mysqldump -u username -p...
How to Import/Export MySQL Databases with SSHTo export a MySQL database, access your VPS via SSH and run: # mysqldump -u username -p...
How to Install a Script Using SoftaculousSoftaculous is a great addition to cPanel for all our shared hosting account users, which allows...
How to Install an SSL CertificateFollow the steps to install your SSL Certificate: Log into your cPanel account. Locate and...
How to Install and Setup LAMP on CentOS VPSLAMP (Linux - Apache - MySQL - PHP) is a common webserver software stack for Linux. Installing...
How to Install and Setup LAMP on CentOS VPSLAMP (Linux - Apache - MySQL - PHP) is a common webserver software stack for Linux. Installing...
How to Install ConfigServer Firewall (CSF)ConfigServer Firewall, or CSF, is a common Linux security suite. Log in to your VPS as the root...
How to Install ConfigServer Firewall (CSF)ConfigServer Firewall, or CSF, is a common Linux security suite. Log in to your VPS as the root...
How to Install Deluge Seedbox VPS on UbuntuThough it is one of the newest seedbox Web UIs, Deluge has proven to be a tested favorite among...
How to Install Kloxo on RHEL or CentOS VPSThe Kloxo installation process differs depending on whether you have already setup MySQL. If you...
How to Install Kloxo on RHEL or CentOS VPSThe Kloxo installation process differs depending on whether you have already setup MySQL. If you...
How to Install Minecraft Server on CentOS VPSVirtual servers are the ideal hosts for minecraft servers. Setting up a Minecraft server is...
How to Install Minecraft Server on CentOS VPSVirtual servers are the ideal hosts for minecraft servers. Setting up a Minecraft server is...
How to Install Nginx with Yum on CentOSNginx is a popular lightweight alternative to Apache. Installing it with the yum package manager...
How to Install OpenVPN on CentOS VPSOpenVPN is an open source virtual private network (VPN) software. Follow the steps below to...
How to Install OpenVPN on CentOS VPSOpenVPN is an open source virtual private network (VPN) software. Follow the steps below to...
How to Install RapidLeech v42 on Debian or Ubuntu VPSThis guide will walk you through the installation of RapidLeech v42 r358 on a VPS running Debian...
How to Install RapidLeech v42 on Debian or Ubuntu VPSThis guide will walk you through the installation of RapidLeech v42 r358 on a VPS running Debian...
How to Install rTorrent/ruTorrent Seedbox on Ubuntu VPSThis tutorial will guide you through the installation of libtorrent 0.13.0, rTorrent 0.9, and the...
How to Install VNC w/ GNOME on Debian VPSVNC is a remote desktop sharing system that will allow you to connect your home PC to a GUI...
How to Install VNC w/ Ubuntu Desktop on VPSThis guide will walk you through the steps necessary to configure Ubuntu Desktop and...
How To Install Webmin on CentOSThis tutorial will guide you through 3 easy steps to installing Webmin on CentOS. This has worked...
How to Install Webmin on CentOS or Debian VPSWebmin is a free web hosting control panel compatible with most Linux distributions. To install...
How to Install Webmin on CentOS or Debian VPSWebmin is a free web hosting control panel compatible with most Linux distributions. To install...
How to Install WHM/cPanel on RHEL or CentOS VPSo install cPanel, run the following commands while logged in to your VPS as the root user: # cd...
How to Install WHM/cPanel on RHEL or CentOS VPSTo install cPanel, run the following commands while logged in to your VPS as the root user: # cd...
How to install WHMCSBefore you can make use of WHMCS, you need to have a WHMCS license. The license will be entered...
How to List All Open/Listening PortsIf you find yourself needing to check all open/listening ports that your server is using (a good...
How to Locate my G-Suite TXT record for verificationLogin to the admin console of your G-Suite account Click on "Activate G-Suite" at the top of...
How to manage your address bookWith your email hosting, you get an address book will show you any saved contacts. This will...
How to manage your address bookWith your email hosting, you get an address book will show you any saved contacts. This will...
How to modify a cPanel account within WHM?Log into your WHM Click "Modify an Account" in the left menu under the "Account Functions"...
How to Modify OpenVPN PasswordTo modify the default password for the "vpn" user on any of our OpenVPN templates, simply login...
How to Modify SSH to Use a Port Other than 22A simple, but very effective, step you can take to enhance your server's security is to update...
How to modify your MX records for Google Suite Mail?Go to the section where you can update your domain’s MX records. If you have a hosting...
How to move an addon domain from one cPanel to anotherPlease note this is not a transfer type supported by ARNHOST. We will only move content as it is...
How to Optimize MySQL with MySQLTunerMySQLTuner is a script that will assess MySQL performance and recommend steps to maximize...
How to order an SSL certificate?click on order now button to place an order.
How to order SiteLockYou may click here to place an order for SiteLock for your site.
How to Park a Domain on an Addon DomainYou can park a domain on an addon domain in cPanel by completing the following steps: Log into...
How to place an order for both domain and hostingThere are actually different ways of placing this order, but the steps below would highlight just...
How to place an order for domain onlyThere are different ways of placing this order, but the steps below would highlight just one of...
How to place an order for hosting onlyThere are actually different ways of placing this order, but the steps below would highlight just...
How to place an order for ID protection for your domain nameBefore proceeding, it should be noted that ID protection is not available for .ng domain names...
How to Reinstall OS (Operating System) with SolusVMWhether you use a Linux or Windows VPS, SolusVM contains a valuable feature that allows you to...
How to Remove a Parked domainTo remove a parked domain from your account: Log into cPanel. In the Domains section, click...
How to renew an SSL certificate?The process of renewing a certificate is more like getting a new certificate except you need to...
How to Setup Desktop/VNC Templates + Basic UsageAfter receiving your Desktop/VNC VPS or installing a Desktop/VNC template, there are a few steps...
How to Setup FTP with ProFTPD in WebminAfter installing Webmin on a VPS, you may be wondering how to add and configure FTP users. With...
How to Setup FTP with ProFTPD in WebminAfter installing Webmin on a VPS, you may be wondering how to add and configure FTP users. With...
How to Setup LAMP on Debian/Ubuntu VPSLAMP is a webserver software stack common on Linux servers (LAMP stands for Linux – Apache –...
How to Setup LAMP on Debian/Ubuntu VPSLAMP is a webserver software stack common on Linux servers (LAMP stands for Linux – Apache –...
How to Setup Ruby on Rails for CentOS/Fedora VPSThis tutorial will walk you through the setup of a basic Ruby on Rails environment, including:...
How to Setup/Configure OpenVPN TemplateOur OpenVPN templates provide a quick and easy way to setup VPNs. However, a small amount of...
How to Start rTorrent with SSHOccasionally it will be necessary to restart rTorrent after rebooting your VPS. To do this,...
How to Suspend or Unsuspend an accountLog into your WHM Click Manage Account Suspensions under Account Functions. Select the...
How to Switch from GNOME to KDE DesktopThe majority of our Desktop/VNC templates have the GNOME Desktop pre-installed, however it is...
How to Transfer WordPress From wordpress.com Site to Self Hosted SiteYou will need to follow the steps below to transfer a WordPress.com hosted site to your own...
How to Update cPanel License Key / Run License ScriptTo run the cPanel License Key update script (perhaps if you've upgraded from a trial license, or...
How to Update cPanel License Key / Run License ScriptTo run the cPanel License Key update script (perhaps if you've upgraded from a trial license, or...
How to Update VPS Timezone (OpenVZ)Your OpenVZ will reflect the host server's time settings by default; however, it is possible to...
How to Update VPS Timezone (OpenVZ)Your OpenVZ will reflect the host server's time settings by default; however, it is possible to...
How to use a promo couponFrom time to time, we offer discounts coupon codes which you may use to enjoy discounts on your...
How to use Ping and Traceroute Commands"Ping" and "traceroute" are two common commands that can be executed to determine information...
I added an addon domain why did it say a subdomain has been created?Please ignore this message! It is a fully functional domain name that can have its own emails,...
I already have a hosting reseller plan. How can I get this package?You may send a mail to [email protected] stating that you would like to upgrade to the complete...
I am unable to connect with my FTP details why?Troubleshooting Using Passive mode1. If you are having trouble connecting via FTP and you have...
I am unable to upload my files. What am i doing wrong?There are several issues that can be amiss some of which could be any of the following:...
I did not setup a valid mailbox for the approval email address during activation. Can you resend it?Once you have set up the right email address, send a mail to [email protected] or contact us...
I didn't get my welcome email or have since lost it how can I have it resent?If you are unable to trace your welcome email in your inbox, please send an email to...
I don't have WHMCS. What do I do?The easiest solution for now would be to place orders directly from our site. You would still...
I get '12263 SSL_ERROR_RX_RECORD_TOO_LONG' error message when I try to visit my site in Firefox.Firefox error: -12263 SSL_ERROR_RX_RECORD_TOO_LONGAccording to (...
I have a hosting account already. How do I get the sitebuilder?Before you can make use of the sitebuilder, you need to have a hosting account with us. If you...
I have exhausted my bandwidth. What do I do?You would have to upgrade your hosting account before your site can become active again. You may...
I have paid for all the invoices that were due on my account. Why is my account or service still suspended?If all unpaid invoices have been marked as paid but the product paid for is still suspended,...
I have purchased a hosting account. What next?Thank you for choosing ARN HOST! The next steps to take depend on exactly what you want to...
I mistyped the domain name when activating the SSL certificate. Can it be changed?It can be changed However, we have a 5 days refund policy for SSL certificates. If you have the...
I no longer want the SiteBuilder. Can I get a refund please?Unfortunately, you cannot get a refund for the sitebuilder. You can however get a refund for the...
I now have a reseller account. What next?There are so many things you can do next, but the best approach would be to plan how your...
I still can't figure out how to make dns changes, will you do it for me?If you didn't purchase your domain name from us, we don't have control over the domain. Please...
I want to register a premium domain name, what is the price?Premium domain names are often more expensive than the regular domain price. The prices differ by...
I'm getting IP address has changed! errorscPanel will sometimes throw out the error: IP address has changed! This is usually due to you...
I've lost my password to my server. How can I recover it?If the root or Administrator password to your server is suddenly not working, there are a few...
I've paid for my order, how long will you take to set it up?Most accounts are setup instantly upon payment. However, if a payment gets flagged by our system...
I've upload my files but it doesn't work on the internet. What am I doing wrong?The main reason this happens is that the user has uploaded his content to the root of his account...
If I change my contact details after getting an SSL certificate, how do I update the certificate with my new details?You need to generate a new CSR with the new contact details and apply for a reissue of the...
Inode usage on shared hostingInode Usage An inode is a data structure used to keep information about a file on your hosting...
Install and Run UnixBench on CentOS or Debian VPSUnixBench is a popular server benchmarking tool. To install and run UnixBench, just do the...
Install and Run UnixBench on CentOS or Debian VPSUnixBench is a popular server benchmarking tool. To install and run UnixBench, just do the...
IntroductionSubscription based payment is a payment structure that allows you to make payments for products...
Is a domain included as a part of G Suite?No, the cost of a domain is separate from G Suite. During signup, you will specify the domain...
Is CloudFlare compatible with a website with SSL?Yes, a site with SSL can use CloudFlare, however there is an extra step. If the SSL is on its own...
Is it possible to check if the CSR I generated is valid?Yes, you can check to see if the CSR you generated is valid before trying to activate the SSL...
Is there a discount for annual and semi-annual subscriptions?Yes! We offer a 20% discount for annual subscriptions and a 10% discount for semi-annual and...
Is your support unmanaged? Do you offer Managed support?By default, all of our VPS plans include 24/7 Semi-Managed Support, which means that we will...
Isn't ARN HOST weekly backup sufficient?No, it isn't. The backups we keep are overwritten weekly. If your site is compromised, there is a...
Life Cycle of a Domain NameDomain name registration is the process of purchasing a domain name from a domain registrar....
List of 2nd Level .ng Premium Domain Name [A - B]4x4.ng4x4trucks.ng50plus.ngabacus.ngabexercise.ngabidi.ngability.ngable.ngaboard.ngabortion.ngabo...
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List of 2nd Level .ng Premium Domain Name [R - Z]savingsandloans.ng screen.ng search.ng seo.ng sim.ng simcards.ng sms.ng solarpower.ng...
List of 2nd Level .ng Released Premium Domain Name [A - B]4x4.ng4x4trucks.ngabacus.ngabexercise.ngaboard.ngabsolute.ngabstract.ngabstractart.ngaccademia.ng...
List of 3rd Level .ng Premium Domain Name [A - B]4x4.com.ng 4x4.org.ng 4x4trucks.com.ng 4x4trucks.org.ng 50plus.com.ng 50plus.org.ng...
List of 3rd Level .ng Premium Domain Name [C - E]cabinetdoors.com.ng cabinetdoors.org.ng cabinethardware.com.ng cabinethardware.org.ng...
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List of 3rd Level .ng Premium Domain Name [I - K]ibs.org.ng ice.com.ng ice.org.ng icecream.com.ng icecream.org.ng icefishing.com.ng...
List of 3rd Level .ng Premium Domain Name [L - N]labels.com.ng labels.org.ng labor.com.ng labor.org.ng labradoodle.com.ng labradoodle.org.ng...
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List of Apps in Softaculousogs WordPress Open Blog Serendipity Dotclear Nibbleblog LifeType...
Logging into your webmailIn order to access your emails from your browser, you can log into the webmail area by visiting...
Logging into your webmailIn order to access your emails from your browser, you can log into the webmail area by visiting...
Mailing listA mailing list is a group of email addresses that can be used by an organization to send the same...
Mailing listMailing list A mailing list is a group of email addresses that can be used by an...
Monitoring Network Security VulnerabilitiesNetwork servers have devices on them known as ports. Each port is set up to understand a certain...
My CodeGuard Disk Space is full. What can I do?There are different options for you to work with when your CodeGuard disk space is full. Please...
My FTP is slow or disconnects while uploading!Login to your FTP, click on options, ensure the passive mode is checked. The issue may be with...
My hosting account is expired, can I still access my CodeGuard account to download my backups?Your hosting account is different from your CodeGuard account. It is possible for the hosting...
My website is not loadingThere are several reasons your site may not load. The most common reason is making use of...
Network / Server Uptime AgreementWe at ARN HOST Hosting solution strive to offer the best in the industry for Network and Server...
New Domain Transfer PolicyAs you know, ICANN has implemented a new Transfer Policy which affects all ICANN-accredited...
Okay... so I ordered an SSL. How do I get it to work on my domain?In order to activate your SSL certificate decide whether you are going to use the certificate for...
OpenVZ or Xen VPS - Which is faster, and which is better?The question is often asked whether OpenVZ or Xen, two of the most common hypervisors in VPS web...
Optimizing WordPressWordpress is currently one of the most popular blogging/CMS applications. Here are some ideas for...
Organisation Validation SSL certificateRequired documents for Organisational Validation (OV) To establish the existence of an...
OverviewThank you for your interest in ARN HOST! The purpose of this article is to explain the different...
Preventing Cross-Site Scripting (XSS)Cross-Site Scripting, or XSS, is a type of attack used by hackers to control the content of your...
Publishing and Un-publishing your SiteWhen you have added some basic content to your site and you want the public to view it, then you...
READ THIS BEFORE SETTING UP A SUBDOMAINTo create a subdomain cPanel asks for the name you wish to use. MAKE SURE the subdomain name you...
READ THIS BEFORE SETTING UP AN ADDON DOMAIN!You cannot create an addon domain if the DNS for the site you are trying to add is yet to...
Reputation MonitoringSiteLock's patent-pending 360-degree scan helps you make sure your website and communications...
Restricted .NG DomainsSome domains are reserved or restricted by the .NG registry (NIRA). This is due to the fact that...
Reward PointsReward points is our loyalty program, where we reward our clients for using our services. Find...
Saving Work DoneYou may have noticed that there's no save button when adding content to pages in the editor....
Schedule Blog PostsYou can decide to schedule your blog posts for a specific time. While adding a blog post, you...
Selecting a ThemeThere are currently 24 themes to choose from. These themes have been made to help you change the...
Setting up an auto-responder for your emailEach user can enable, disable and modify their own auto-responder from their webmail interface....
Setting up an auto-responder for your emailEach user can enable, disable and modify their own auto-responder from their webmail interface....
Setting up Email Account on ThunderbirdFollow the steps below to set up your email hosting on Thunderbird Open up your Thunderbird...
Setting up Email Account on ThunderbirdFollow the steps below to set up your email hosting on Thunderbird Open up your Thunderbird...
Setting Up Email for BlackberryIn order to receive email on a BlackBerry device, you must subscribe to BlackBerry email service...
Setting up webmail with OutlookBelow are the required steps to synchronize your webmail account with Outlook: - Make sure your...
Setting Up your website's Email for iPad and iPhoneKindly follow the steps below to configure email using Mac Mail. Open the Mac Mail...
Setting Up your website's email on Android DevicesTo setup Email on an Android Device, From the home screen, tap Applications > Settings >...
Shared hosting limits explainedEver wondered what keeps our servers running and how we ensure that resources are fairly used and...
SiteLock SupportSupport for SiteLock is available from our dedicated team. Sales and billing inquiries can be...
SQL Injection - Database VulnerabilitySQL injection is an extremely damaging attack in which hackers will attempt to access...
Switching ThemesYou can change your current theme to a new by going to the Theme tab and selecting Change Theme....
Teamviewer and RDP issuesUnder preferencesConfigure to accept incoming LAN connections. Start teamviewer on startupMerge...
Termination of hosting accountsSuspended accounts are terminated based on the billing cycle of the accounts as follows: For...
The certificate stopped working after I changed web hosting provider/web server.What should I do?When you change your web server/hosting provider, you need to request a reissue of your SSL...
The private key for my SSL certificate is lost or is compromised. Can you resend it?A private key is generated at the same time as the CSR on the web server hosting the website....
Undoing Changes Made on the SiteThere are different changes that can be made on the sitebuilder. Switching to a different...
Update your API key for the domain reseller module on WHMCSTo change or update the API key to our WHMCS domain reseller module, Log into your WHMCS...
Using the Webmail (Basics)When you log into your webmail, your inbox is automatically displayed. To view an email, simply...
Using the Webmail (Basics)When you log into your webmail, your inbox is automatically displayed. To view an email, simply...
Using your website's email via GMailClick Settings at the top of any Gmail page, and open the Accounts tab. In the Get mail from...
Using your website's email via Yahoo MailYahoo Mail has provided an easy step by step guide to do this easily. You can view the tutorial...
Viewing the EditorTo access the editor, you must have either requested for a demo or you have purchased a...
Virus Scanning (Drive-by Downloads)If your site has been compromised by hackers, they may be using your website to distribute...
W3 Total Cache WordPress PluginOne way to optimize WordPress is to install W3 Total Cache (W3TC), which can be done from your...
What advantages do I get from using Subscription based gateways?Using subscription-based payment gateways offer quite a lot. Some of the advantages include:...
What are Domain Nameservers?Domain Nameserver handles queries regarding the location of a domain name’s various services...
What are high security browsers?Web browsers that recognize SSL Certificates with Extended Validation, i.e. trigger address bar...
What are the differences between G Suite’s editions?G Suite has four editions: Basic, Business, Enterprise, and Team. Basic has 30GB of storage per...
What are the features of the WHMCS registrar module?The API functionalities include the ability to Register Domain Transfer Domain Renew Domain...
What are the pre-requisites for using an SSL Certificate on my domain?SSL certificates can only be used on registered domains. In order to use an SSL, you need: - An...
What are your customer support timings? Do you offer phone support?Our customer support technicians are available to you round the clock. We work even new years and...
What are your name servers?You can make use of the following DNS records....
What can I use the site builder for?The Site builder can be used for almost any site. It can be used for blogs, for personal...
What desktop email clients can be used?With Email Hosting, you can use any desktop-based email client such as Microsoft Outlook /...
What do I put for both incoming and outgoing mail server?For both incoming and outgoing mail server put mail.yourdomain.com
What does the orange and the grey cloud means in the CloudFlare section of my cPanel?An orange cloud means that your web traffic will pass through the CloudFlare system (Enabled). A...
What domain name can I resell?ou can resell the following domain...
What forms of payment do you accept?ARN HOST accepts a variety of payment gateways, including direct credit card...
What happens after I publish my site?Once your website has been published, it goes live and everyone can see what has been published....
What happens when a VPS reaches its bandwidth limit?If your VPS exceeds its bandwidth limit, our system will automatically suspend the service. You...
What happens when a VPS reaches its bandwidth limit?If your VPS exceeds its bandwidth limit, our system will automatically suspend the service. You...
What if the server where my account is hosted is down, can I still access the CodeGuard dashboard?The server where your account is hosted is different from where CodeGuard is. The backups done on...
What is a CSR?The Certificate Signing Request (CSR) is a small, encrypted text file containing information...
What is a parked domain?A parked domain is a registered domain name that is not associated with any email or website...
What is a premium domain name?Premium domains are domain names that are either permanently or temporarily reserved or...
What is a reseller account?Reseller hosting is a form of web hosting that gives you the ability to use your allotted hard...
What is a Site Seal?Site seal is a small graphical logo that shows your business is authentic and has been validated...
What is a subdomain?A subdomain is anything that replaces the www in a domain name www.domain.com is a domain name...
What is a wildcard certificate?A Wildcard SSL certificate secures the domain name as well as unlimited sub-domains that share a...
What is an Addon Domain?An addon domain is a fully functional domain that can be created from within your control panel....
What is an SSL certificate?SSL stands for Secure Sockets Layer. It is a protocol that was designed to keep communication...
What is an SSL reissue and when will I need to request it?An SSL reissue means that your existing certificate is replaced with a new one. A reissued SSL...
What is Browser Ubiquity?Browser ubiquity is also known as browser recognition or browser compatibility. It indicates an...
What is CloudFlare?CloudFlare is a performance and security service that we provide to our customers. It blocks bad...
What is CodeGuard?CodeGuard is a service that provides an automatic website and database backup solution. It...
What is encryption strength? And what is the strength of your certificates?The certificate encryption strength is a measure of number of bits in the key used to encrypt...
What is FTP?FTP stands for File Transfer Protocol, it can be used to upload and download files from your...
What is G-Suite?G-Suite (formerly Google Apps for Business) is a service from Google providing independently...
What is SiteLock?SiteLock is a simple and effective cloud-based security solution built specially for online...
What is the "I'M UNDER ATTACK MODE"?Once enabled, this mode adds additional protections to a website that is under attack and need a...
What is the association between ARNHOST offering and CloudFlare?*CloudFlare is a third-party vendor that is offering the CloudFlare service to you through a...
What is the difference between a domain and a hosting account?The domain name is much like an entry in a phone book. Computers communicate by using numbers,...
What is the difference between a virtual server and a virtual private server (VPS)?A virtual server is similar to the virtual private server (VPS) or virtual dedicated server (VDS)...
What is the difference between domain validation, organisation validation and extended validation?Domain validation: Domain validated certificates include your domain name in the certificate (not...
What is the difference between domains vs hosting vs website?There are three basic parts that make up any current day web site: The domain name The...
What is the difference between G Suite and Google’s free apps?With G Suite, you'll receive a number of additional business-grade services not included with...
What is the difference between high assurance and low assurance certificates?High assurance certificates include your domain name as well as business registration details on...
What is the difference between parked, addon, and subdomains?An addon domain is a fully functional domain that can be created from your cpanel. Once it's...
What is the difference between Shared IP hosting and Dedicated IP hosting?With Shared IP hosting, your websites will be hosted on IPs that may also be in use by other...
What is the geo-location of the IPs you offer?Currently, we offer only US based IPs. We have multiple facilities across the United States we...
What is the minimum number of email accounts I can purchase?You may open a minimum of 1 email account per domain name.
What is the path to an add-on domain?public_html/ADD-ON_DIRECTORY NAME would be the correct path to view the files for the addon...
What is the SiteLock Trust Seal?The Trust Seal is a badge which you can display on your website to ensure customers feel safe...
What is the uptime on your servers? Do you offer any guarantees?Most of our servers see 100% uptime. We monitor our servers 24/7 and are notified the second a...
What is the URL for SolusVM?You can access SolusVM at any of the following URLs: http://solusvm.vps6.net...
What is the URL for SolusVM?You can access SolusVM at any of the following URLs: http://solusvm.vps6.net...
What is the URL for SolusVM?You can access SolusVM at any of the following URLs: SolusVM Login details example:Control Panel...
What is WHMCS and why use it?What is WHMCS? WHMCS (WHM Complete Solution) is one of the most popular web hosting management...
What makes the Complete Reseller Package different from the hosting reseller plan?The hosting reseller plans are only for managing hosting accounts. The Complete Reseller Package...
What nameservers should I use for addon and parked domains?Addon and parked domain names should use the same name servers as your main domain name. You can...
What payment methods do you accept?We accept Paypal, Credit Cards (2checkout) for all transactions. We also accept bank wire...
What processor models does Cloud Hosting run on?We use server-grade Intel Hexcore processors. To view the clock speed and other details of the...
What To Do When SiteLock Finds a VulnerabilityIf SiteLock Shows a Failed Scan:If SiteLock finds a vulnerability, your dashboard will show a...
What type of SSL certificate require documents and what documents are to be provided before the SSL is activated?The types of SSL certificates that require documentation are the Extended Validation and the...
What types of database are supported for backup?CodeGuard is compatible with MySQL and MS-SQL databases.
What types of websites are supported?CodeGuard works the same way regardless of the type of website or platform you use! It is...
What types of websites can use CloudFlare?Almost all websites can use CloudFlare. CloudFlare works for both static and dynamic...
What versions of Windows are available?We host Xen-based Windows virtual servers, with the following fully licensed distributions...
When a SiteBuilder package is terminated, will my content be deleted?No, you would however not be able to make changes to your website using the sitebuilder anymore.
When editing an already published website, do my changes take effect immediately?Yes It does, Once changes have been made, all you need do is click on publish again and the...
When I add a website, how do I change what files are backed up?When you add a website, new files or directories added to your site will automatically be backed...
When I send an e-mail with an attachment it is not delivered or bounces back why?1. The server is designed to block most attachment types if they are not zipped up. A few of them...
When I try to visit my site, I get 'This page contains both secure and non secure data' error.This occurs if some links on the page are using unsecured HTTP protocol. You need to change each...
Where can I find instructions on how to generate a CSR?To generate a Certificate Signing Request (CSR) file using cPanel 11 follow the steps below:...
Where do i find the name servers to domain?The nameservers for your domain can be found in your welcome email. The welcome email is often...
Where do I go to check my emails using my browser?yourdomain.com/webmail/
Who can register a .edu.ng domain?The .edu.ng SLD is a closed one and reserver ONLY for tertiary academic institutions approved...
Who can register a .gov.ng domain?Allotment of gov.ng is restricted to the constituents of the Government of Nigeria at various...
Who or What is a certificate authority?A Certification Authority is a trusted agency that is authorized to issue, renew and revoke SSL...
Why are some domain names considered to be premium?Some domain names are considered to be premium for the following reasons including but not...
Why can't I connect to the KVM console?If you are unable to connect to the KVM console, review the troubleshooting tips below to assist...
Why can't I find CloudFlare icon on my cPanel?We are currently migrating our servers from our current datacenter to a new datacenter. Only...
Why do I get 'Page cannot be displayed' error message after installing the certificate?This error normally occurs due to the following reasons: 1) The website’s files are not in the...
Why do I get an 'Invalid CSR' error message when I try to activate?There are many reasons why a CSR may be invalid. When you create the CSR make sure: Your...
Why is my subdomain not working?The general cause of a subdomain on Cloudflare not working on a site is that you haven't added...
Why was my account suspended?There are various reasons why your account was suspended. It may have been suspended because it...
Why won't my email address work?Make sure your user name and password is all lowercase. Make sure you have created the...
Why you should not allow you domain to expireAn expired domain may show an advertisement page as the page content. If you eventually renew...
Will I have to note the login details to multiple control panels to manage all my IPs and websites?Absolutely not! We offer WHM access with our SEO hosting packages which allows you to manage all...
Will my certificate be canceled if I do not respond to an approved email?No,a certificate will not be canceled if you do not answer the approver mail.
Will my clients be able to pay online?Yes, your clients will be able to pay online, as we intend to integrate online payment gateway...
Will my content be lost if I choose another theme?No, you won't lose the content of your website when you change the theme to a different one.
Will the Green padlock be seen on the browser?Certainly, the green padlock will be seen by anyone who visits your site on any browser that they...
Will WhoGoHost provide support my clients directly?This is a whitelabeled solution. This means that all your clients would be in touch with you...
Will you migrate my websites for me from my current host?Yes, our support technicians will migrate all your websites from your current webhost without any...
WP Super Cache Pluginne way to optimize WordPress is to install WP Super Cache, which can be done from your...
